Customers using the Wisenet Mobile Application to connect with their recorders may need to re-activate their DDNS/P2P settings after upgrading the Firmware. Please follow the attached guide to complete this procedure.

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  • Wisenet Academy

Hanwha Techwin Europe is committed to providing education to our partners on the latest Wisenet products, solutions and technologies. Our eLearning platform provides customers access to self-paced training courses ranging from IP camera technology to Hanwha Techwin’s latest network video solutions.

A Wisenet Professional certification is provided at the end of each course upon completion.

Our eLearning courses are free of charge, interactive and designed to let you learn at your own pace.


Join us on  14th April for a live demo and Q&A of Wisenet Academy!

This registration page is intended for European STEP Partners to gain access to the Wisenet Academy.

If you need assistance, please contact eucctv.training@hanwha.com